And rightly so: customers are demanding change and competition is on the rise. Luckily, new technologies such as AI, IoT, and smart devices bring with them new opportunities to tackle current and future challenges. But can your network fundamentally guarantee secure access to all these new technologies?
These days, business and IT have been intertwined to meet the challenges of rising competition from outside the traditional industries or geographies. At the same time, customers are demanding faster delivery, better products, and improved services.
But internal demands are changing too: employees need to work from home or anywhere on the road and the executive board wants to steer the company based on data – lots of data – in order to scale accordingly. In other words: your business needs to digitally transform to keep pace with it all.
Unique opportunities and challenges for global companies
Most companies have a need to digitally transform, but the opportunities and challenges for international companies are much greater. On the one hand, you have access to a bigger pool of specialists and experts to help you grow. You can expand one branch and scale down another. You can invest in different services or products based on the specific interests of the local customer base.
In other words: you have bigger opportunities because you’re more flexible. However, an extra layer of complexity is also added because you are increasingly scattered across the globe.
Where, for example, are your applications hosted? And how can you easily connect users that are located on the other side of the world? How do you make sure all your local IT infrastructures are connected in order to manage your company globally? How do you bring all the data you collect over the entire world together in one place so you can steer your company based on all the data, not just a subset of it?
Upgrade your network
Everything comes down to how well you’re connected – it comes down to the network of your company. In traditional situations, technologies were often on-premise. That meant that every office and branch needed to have these solutions installed and you needed a local IT department to do that.
If you had a central data center you probably had private MPLS lines. That was the safest solution but could impact your budget and performance. Which isn’t ideal if customers demand faster delivery, for example.
So, if you want to embrace the digital transformation, you’ll need to upgrade your network too. A lot of companies use the cloud for this exact reason: you can easily access data centers and applications, no matter whether you’re at the office or at the customer’s site. But at the same time, you want to keep your data and that of your customers safe.
The bottom line: it’s not flashy, but it’s essential
The business might want to develop a new flashy app or roll out the next collaboration tool. But upgrading your network will be rewarding for the business as well. To give you just one example: employee productivity will increase because working on the road or at home will never be faster or more secure. Which of course positively impacts customer satisfaction as well.
In other words: upgrading your network is essential for any digital transformation, especially for global companies. At Expereo, we are making sure our customers are completely taken care of when it comes to networking and security. Together, we make a selection of the best technology, help implement the solutions, and support you 24/7, monitoring your network for threats and vulnerabilities.